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We Sell Mobiles will provide a 12 month warranty for our products. If a product develops a fault within 45 days of purchase we can offer a replacement or a full refund of the purchase price minus any postage costs. Any time after this we can only offer a replacement or a repair. The guarantee covers manufacturer faults and will NOT cover the following:
IP67 Rated and Water Resistance
We ask that you keep your invoice safe. We would ask you to provide this as proof of purchase in the event of a claim. If you need to use this guarantee please contact us in the first instance and we will do what we can to help.
PLEASE NOTE THAT THE GUARANTEE IS ONLY EFFECTIVE FROM THE DATE OF INITIAL PURCHASE – IF EXCHANGES ARE ISSUED THE WARRANTY WILL NOT RESTART FROM THE DATE OF RETURN/EXCHANGE, IT IS ONLY VALID FROM THE DATE OF THE INITIAL PURCHASE FOR A MAXIMUM OF 12 MONTHS AND DOES NOT ROLL OVER.